Bonjour! Thank you for popping in. For your convenience, we’ve put together some must-have information including answers to common questions, links to helpful topics on our site, and some useful little tidbits. If you don’t see what you’re looking for, drop us an email or give us a call and we are happy to help.
Enjoy FREE SHIPPING
on all orders in the US! A little something special from us at Poetic Licence to you. For details, please check out our Shipping Policies
Returns & Exchanges
We want you to LOVE the pairs you wear. That's why we are pleased to offer easy returns and full refund to your original payment method for 14 days after the original purchase date. Please follow the steps and guidelines on our Returns Page
Privacy & Security
Your privacy and security are important to us, and we never share your personal info! Read up on our Terms and Privacy Policies
Looking for more info or want to have a chat? Send a note to our Inbox Here
or call our customer service desk Monday through Friday, 8:00 a.m. to 5:00 p.m. EST at 1 (434) 239-0394. We look forward to hearing from you.